Managed Chatwoot for hospitality businesses.

Centralize your guest communication across WhatsApp, Instagram, and more — fully installed, hosted, and supported for you.
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No tech headaches, no learning curve.
I install, host, and maintain it — so you can focus on hospitality.

With my Managed Chatwoot service (based on the open-source Chatwoot platform, MIT licensed), you get a complete guest messaging system set up and ready to use, all in one place.
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Who is this for?

This service is ideal for:
  • Hotels and motels that receive guest inquiries via WhatsApp or Instagram.
  • Independent properties without an in-house IT team.
  • Businesses looking to speed up response times and organize communication.
  • Managers who want to track conversations and assign chats to reception teams.
  • Owners who want AI-ready support, but without dealing with bots or platforms.
  • Anyone who doesn’t want to worry about installation, servers, or tech maintenance.
Request your free demo

Engagement with Guests Made Easy.

The Chatwoot project is already used by over 15,000 organizations worldwide. This managed solution uses the same technology, with a custom infrastructure, technical support, and a focus on the hospitality industry.

Centralized Management
Includes live chat on your website, integration with WhatsApp, social media like Facebook Messenger and Telegram, and even email support — keeping all your conversations in one dashboard and making guest communication easier.

Branded Live Chat
You can customize colors, logo, and even add personalized welcome messages to engage your website visitors more effectively.

Automated Responses & Chatbots
This helps reduce response times and improve support efficiency. Chatwoot also supports AI-powered chatbot integration, allowing you to automate even more of your guest communication.

Conversation Tracking
See past conversations, understand context, and deliver personalized support — ensuring a consistent and seamless guest experience.

Team Collaboration
Multiple staff members can handle the same conversation, assign tasks, and share internal notes — making support more cohesive and efficient.

Analytics & Reports
Monitor metrics like response time, chat duration, and guest satisfaction to identify areas of improvement and make data-driven decisions to enhance your service.

But Will This Work for My Hotel or Motel?

Yes, it will.
This solution is already helping hotels, motels, and guesthouses increase their direct bookings with faster, more centralized, and smarter guest communication.

It doesn’t matter if you have a small team or run things on your own — with the right structure, your support becomes more professional and efficient.
You’ll have everything ready to go: system installed, channels integrated, and ongoing support included.

MOTÉIS PARCEIROS

About Me

I’m Zek Galarza — an expert in guest communication and reservation systems, with over 15 years of experience helping hotels and motels improve their customer service through technology.


I speak English, Spanish, and Portuguese, and I personally manage each system to ensure everything runs smoothly for your team and your guests.

Request your free demo

Por Que Escolher Minha Gestão
de Reservas Diretas

Especialização em Motéis

Mais de 10 anos de experiência com foco em reservas diretas para motéis.

Gestão Personalizada

Eu cuido pessoalmente da captação, atendimento, automação e tecnologia.

Resultado com eficiência

Você vende mais sem depender de intermediações ou improvisos.

No long-term commitment. No hidden fees.

Cancel anytime — You’ll only continue if it truly works for your business.

FAQ

Frequently Asked Questions

No. Everything is hosted, installed, and configured for you. You’ll get a ready-to-use system with login access — no technical setup required on your end.

Yes. The system integrates with WhatsApp (Cloud API), and also supports Instagram Direct, email, Facebook Messenger, and your website chat — all in one place.

No. I take care of all the technical aspects — from setup to maintenance, backups, and updates. You focus on running your hotel or motel; I handle the tech.

Yes. You can use the official Chatwoot app, available for both Android and iOS, to manage conversations on your phone. I’ll provide the login credentials.

Yes. I can integrate AI to help answer common questions automatically and speed up your guest support. It’s optional and fully customized to your operation

O sistema permite atendimento integrado com:

✅ WhatsApp Business API

✅ Instagram Direct

✅ Facebook Messenger

✅ Telegram

✅ E-mail

✅ Website live chat

✅ SMS (Twilio or Bandwidth)

 

Pricing depends on your business size and usage volume. You pay a monthly fee for the managed service — including hosting, support, and system maintenance.
Get in touch for a custom quote.

No. You can cancel anytime. There are no contracts, no hidden fees.
You stay only if it works for your business.

Request your free demo

Disclaimer: This service uses the open-source Chatwoot platform, licensed under the MIT license.
I am an independent provider and not affiliated with or endorsed by Chatwoot Inc.

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